Department Of Physiotherapy

DEPARTMENT OF PHYSIOTHERAPY

NATIONAL HOSPITAL ABUJA

 

QUALITY OF CARE POLICY AND OPERATIONAL GUIDELINES

NHA/CD/QOCP/PHY/001

 

Mrs JOAN OBIEKE C.

HEAD OF DEPARTMENT

 

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1.0       INTRODUCTION

Physiotherapy Department National Hospital Abuja kicked off on the 19th of August 1999 after the official inauguration of the hospital on the 22nd  May 1999 by the then Head of State Gen. Abdussalam Abubakar.

The department runs outpatient and inpatient services in the hospital. It has full accreditation with the Medical Rehabilitation therapist (Registration) Board of Nigeria including for the training of intern physiotherapists.

 

1.1       Vision Statement

To be the best and leading provider of excellent physiotherapy services through evidence-based practice in a multi-disciplinary setting as well as a Centre for specialized physiotherapy training and research.

 

1.2       Mission Statement

To achieve patients/client’s satisfaction, high quality of life through qualitative, efficient and affordable physiotherapy/rehabilitative services

 

2.0       QUALITY ASSURANCE POLICY

Physiotherapists should have an understanding of our vision towards best practice hence are expected to work together to offer quality services to our patients/clients. All staff are responsible for the implementation and review of the quality assurance policy.

  • We ensure that physiotherapist interaction with patient are in compliance with international standard e.g. Informed Consent, Confidentiality etc.
  • Physiotherapist practitioners are guided in the conduct and evaluation of their practice approve by MRTB as well as their legal and ethical professional boundaries.
  • Physiotherapist are obliged to undergo CPD annually.
  • Physiotherapists communicate professionally and effectively with other Professionals
  • Establishment clear line of communication with other health service providers
  • Physiotherapists will determine the best treatment plan for clients based on clinical evaluation and safety principles.
  • Accurate and up to date Recording the Physiotherapy Intervention

3.0 STRENGTH OF THE DEPARTMENT

Physiotherapy Staff, including support staff, have the knowledge, skills, competency and capability to deliver safe and effective physiotherapy services assisted by volunteer staff. There are also state of the art equipment to carry out all its functions in a conducive and coordinated environment.

 

Services provided

Services are provided via four (4) sub-specialty units:
Cardiorespiratory & ICU, Neurology/Mental Health & Geriatrics, Orthopaedics/Manual Therapy/General Surgery & Oncology
and Paediatrics & Women’s Health.


  1. Cardiorespiratory & ICU unit
    – All patients admitted in the main ICU & Trauma ICU who require

Physiotherapy

 –          Neurosurgical conditions
–           All Cardiorespiratory disorders e.t.c.

 

  1. Neurology/Mental Health & Geriatrics

–           Stroke (Hemiplegia)
–           Parkinson’s disease
–           Motor neuron disease
–           Polyneuropathies
–           Facial Nerve & Bell’s palsy
–           Cerebellar ataxia
–           Obesity/overweight
–           Transverse Myelitis
–           Multiple Sclerosis
–           Fall risks in the elderly
–           Psychosomatic disorders. etc

 

 

  1. Orthopaedics/Manual Therapy/General Surgery & Oncology

–           Chronic pain cases (Back pain, cervical pain, osteoarthritis,

rheumatoid arthritis, frozen shoulder, carpal tunnel syndrome etc.)
–           Hand injuries
–           Fractures
–           Post-Surgical Rehabilitation
–           Sport injuries
–           Acute pain
–           Plantar fasciitis
–           Musculoskeletal & Cardiorespiratory Complications of Cancer,etc

 

  1. Paediatrics & Women’s Health

–           Cerebral Palsy

–           Infantile hemiplegia
–           Brachial Plexus injuries (Erb’s Palsy, Klumpke’s Palsy)
–           Down’s Syndrome

–           Haemophilia
–           Fractures
–           Delayed Developmental Milestones
–           Foot Drop (Injection Palsy)
–           Congenital Torticollis
–           Spina Bifida
–           Congenital Talipes Equinovarus
–           Utero-Vaginal prolapse
–           Pelvic inflammatory disease,etc

 

 

 

Research and Training

The department serves as a centre for physiotherapy internship.

Physiotherapists undertake research that meet ethical requirements and quality standards.

 

4.0       OPERATIONAL GUIDELINES

Access to physiotherapy services is fair and equitable, and based on need and priority.

  1. RECEPTION (CLINIC FRONT OFFICE)
  • Operates on a No mask No Entry/Treatment principle
  • The records officer at the front desk inputs the patient’s details in the out-
    patient roster (date, referral clinic, full address, phone number, next of kin
    details, occupation, and mode of payment), then does a record visit and
    asks them to make payment for their sessions at the closest pay-point.
  • Patient’s receipt(s) are then brought to the Physiotherapist while patient
    waits in the reception area, to be called in
  • Adequate spacing is ensured in the reception area to maintain social
    distancing
  • Care-givers may not be required for some patients who are independent,
    and may thus be asked to remain in the reception.
  • Children are always accompanied by parent(s) or caregiver(s)
  • Access to physiotherapy services is fair and equitable, and based on need and priority

 

 

 BILLING/PAYMENT

  1. For inpatients:
  • Billing for each session is done on the patient’s billing form and they are
    expected to clear the bill at the point of discharge.
  • For outpatients:
  • Payment is made at the cash point and receipt brought to the records
    officer at the department before treatment commences.
  • Patients on health insurance, retainership payment and intramural
    payment are expected to come with their receipts and submit to the record staff
    before treatment commences.

iii.        TREATMENT AREAS
Patients may be treated in the following areas
–           Treatment cubicles
–           The gymnasium, which has several exercise equipment
–           On the main wards, ICU, TICU, NICU, SCBU, Private/Executive wings
(for inpatients)

 

 

Vii       TREATMENT PROCEDURE FOR INPATIENTS
–           When a referral for Physiotherapy is received, the Physiotherapist records the patients’ details on the in-patient record book.
–           The designated Physiotherapist then proceeds to the ward to assess and treat the patient.
–           The Physiotherapist follows up with the patient till the point of discharge.
–           When the patient is discharged, the Physiotherapist books them as out-patients.

 

FOR OUTPATIENTS
–           The assessment and treatment is carried out by the Physiotherapist in a treatment cubicle.

 

 

5.0         WEEKLY ACTIVITIES AND SCHEDULES

DAYS

ACTIVITIES

Monday

Cardiorespiratory & ICU unit ward round

Neurology/Mental Health & Geriatrics unit ward round

Tuesday

Orthopaedics/Manual Therapy/General Surgery & Oncology unit ward round

Paediatrics & Women’s Health unit ward round

Wednesday

Weekly seminars presentation 9am – 11am 

Clinical duties

Thursday

Clinical duties

Friday

Clinical duties

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7.0  HEALTH AND SAFETY POLICY

Physiotherapists comply with relevant Health and Safety legislation and regulations to provide a safe environment within the department.

  • Use of standard precautions at procedures
  • Hand washing/sanitization before and after each treatment session
  • Disinfection of equipment used are disinfected before and after every treatment session
  • Bed sheets or bed rolls are changed in between patients
  • Provision of Aids and Appliances
  • Ensuring that equipment is serviced, maintained and safe to use
  • Ensuring adequate lighting in work areas.
  • Identification and removal of potential hazards.
  • Effect timely management of injured staff, patient or visitor.

8.0 POLICY ON MINIMUM STANDARDS

  • All physiotherapist must have basic qualification.
  • We will assess and treat patient effectively, proper documentation must be done
  • We will relate well with patients and colleagues
  • We will avoid any professional misconduct past or present.
  • We will observe all Servicom protocols

9.0 LIST OF STAFF AND QUALIFICATIONS

S/N

NAME

RANK/GL

QUALIFICATION

 PROFESSIONAL MEMBERSHIP

1

JOAN OBIEKE

DEPUTY DIR PHYSIOTHERAPY

B.SC MPA (AR)

2

SUNDAY JOHNSON GADO

ASST. DIR PHYSIOTHERAPY

B.SC MSc (Cardiff)

3

EMMANUEL  OKWARA NDUKWE

ASST. DIR PHYSIOTHERAPY

B.SC

4

MUHAMMAD TUKUR

ASST. DIR PHYSIOTHERAPY

B.SC ( physiotherapy)

5

HASIYA  ZUBAIR  ABDULLAHI

ASST. DIR PHYSIOTHERAPY

B.SC –

6

ADEBAMBO ADEFARAKAN

ASST. DIR PHYSIOTHERAPY

B.PHYSIO

7

GLORIA C. AMALU

CHIEF PHYSIOTHERAPIST

B.M.R.PT

8

CHUKWUEMEKA WILFRED OKANY

CHIEF PHYSIOTHERAPIST

B.MR.PT

9

MUHAMMAD AMINU SHEHU

CHIEF PHYSIOTHERAPIST

B.SC  MSc

10

EUCHARIA CHINENYE AKABUEZE

PRIN. PHYSIOTHERAPIST

BMR

11

KAMSO NNEDI NDIBE

PRIN. PHYSIOTHERAPIST

BMR

12

NONSO A. IFEMELUMA

PRIN. PHYSIOTHERAPIST

B.MRPT

13

ROSELINEIFEOMA  OBIANONWO

PRIN. PHYSIOTHERAPIST

BMR

14

BISHIRAH UMAR  KABIR

SNR. PHYSIOTHERAPIST

BMR

15

RAKEEBAH SALI BELLO

SNR. PHYSIOTHERAPIST

BMR

16

SOPHIA OSUJI

SNR. PHYSIOTHERAPIST

BMR

17

IBIGONI S. JUMBO

SNR. PHYSIOTHERAPIST

B.PHYSIO

18

AMINA ABUBAKAR ABDULLAHI

SNR. PHYSIOTHERAPIST

B.PHYSIO

19

OLUWATOYIN  O. AKINYOSOTU

SNR. PHYSIOTHERAPIST

B.PHYSIO

20

LOVELYN  SOGBURUMA OBOMANU

SNR. PHYSIOTHERAPIST

B.PHYSIO

21

PEACE OGECHUKWU ORAGUI

SNR. PHYSIOTHERAPIST

B.PHYSIOB

22

ABUBAKAR ABDULLAHI

SNR. PHYSIOTHERAPIST

BPT

23

NNEKA BLESSING MAKATA

SNR. PHYSIOTHERAPIST

BMR

24

CHIOMA CELESTINA EZUGWU

SNR. PHYSIOTHERAPIST

BSC

25

ADEBAYO HALIMAT BELLO

SNR. PHYSIOTHERAPIST

BSC PHY

26

AYOKUNLE BADMUS

SNR. PHYSIOTHERAPIST

BSCPHY  M.SCPHY

27

IBITSAM SANI SULEMAN

PHYSIOTHERAPIST

BSC PHY MsC PHYSIO MPN

28

DORCAS  KYELA YUSUF

PHYSIOTHERAPIST

BSC PHY MSC PHYSIO

Contact email: hod.physiotherapy@nationalhospital.gov.ng